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3/1/2018

20 things customers do that annoy all retail workers

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by BRANDON UTLEY
Assistant editor
​
1. When they ask “do you work here?” as if you are wearing the uniform for fun.
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2. When they ask if there is more in the back as if it is a portal to another dimension.
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3. When they make the worst joke in retail history. “If it doesn’t scan it’s free right?”
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4. When you are not busy for five minutes and someone walks up and says “you look like you need some work to do.”
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5. When they say how sad it is that you have to work on a holiday as if they are not the one in the store shopping.
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6. When they ask to see a manager just for them to say the exact same thing you did.
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7. When they spend the entire transaction on their phone instead of paying attention.
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8. When they walk up to you and do not say a single word yet expect you to know exactly what they want.
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9. When they act like they saw coupons in the email when you don’t even send out coupons.
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10. When they ask for a senior/employee discount when they are not elderly or an employee.
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11. When they accuse you of being rude even though you are just doing your job
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12. When they complain about the store running out of merchandise as if you were single-handedly in control of the inventory.
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13. When they think they can do whatever they want because they are a “regular customer.”
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14. When they try to get you to break policy for them because “they did it last time.”
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15. When they interrupt your working because they have a “quick question” that is never quick.
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16. When they get mad when you ask if they want a rewards/credit card.
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17. When they slide their money on the counter instead of handing it to you like a normal person.
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18. When they cut you off mid greeting.
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19. When they make a mess and say its “job security” for the employees.
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20. When you ask how they are doing and the only response they can come up with is “yup.”
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1 Comment
Marie link
3/1/2018 11:14:37 pm

This is genius, Brandon. Thank for creating this clever collage of cultural dysfunction.

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